Refund Policy & Bloom Guarantee

At Amethyst Creek Farm, we take pride in growing and shipping healthy, true-to-name iris rhizomes. We stand behind the quality of our plants and want you to be successful in your garden.

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Because we sell live plant material, our policies are designed to be fair, transparent, and protective of both our customers and our farm.

We guarantee that all plants will arrive healthy and viable.

If your order arrives damaged or in poor condition:

• You must contact us within 5 days of delivery

• Include clear photos of the packaging and plants

We will, at our discretion:

• Replace the item (when available), or

• Issue a refund or store credit

We are not responsible for:

• Damage caused by delayed delivery carriers

• Improper handling after delivery

• Exposure to extreme heat/cold after arrival

We guarantee that all irises sold by Amethyst Creek Farm are true-to-name.  We know how frustrating it is to get a plant, wait a full year +- for a bloom, and then have it be wrong! 

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Because iris performance and blooming depend on environmental conditions beyond our control, we do not guarantee bloom timing or frequency.

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This guarantee is valid for one (1) year from the date of delivery.

If, within that time, your iris blooms and appears to be incorrect:

• Contact us during the bloom season

• Provide clear photos of the bloom and plant

If verified, we will, at our discretion:

• Replace the plant, or

• Issue store credit (refunds considered on a case-by-case basis)

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🌱 Guarantee Conditions

This guarantee applies only when:

• The plant has bloomed within the one-year guarantee period

• The issue is reported during the bloom season

• Sufficient photo documentation is provided for verification

⚠️ Limitations

We are unable to offer replacements or credits for:

• Plants that have not bloomed within the guarantee period

• Variations in bloom timing, performance, or plant vigor

• Issues resulting from environmental conditions, planting practices, or care